Cookie Policy

Last updated: April 4, 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. ShelvIQ uses cookies and similar browser storage technologies (such as localStorage and sessionStorage) to keep the platform working and to remember your preferences.

2. How We Use Cookies

We use a minimal set of cookies and local storage entries. Below is a full list of what we use and why:

Name / KeyTypePurposeDuration
token Necessary Authentication token (JWT) that keeps you logged in. 7 days (localStorage)
user Necessary Your account profile data cached locally for faster page loads. Session (localStorage)
org Necessary Your organisation profile data cached locally. Session (localStorage)
cookie_consent Necessary Stores your cookie consent preferences so we don't show the banner on every visit. 1 year (localStorage)
lang Functional Remembers your language preference (English / Spanish). 1 year (localStorage)
Stripe cookies Third-party Stripe sets cookies during the payment checkout process for fraud prevention and secure payment processing. See Stripe's privacy policy. Per Stripe's policy

3. Cookie Categories

We do not use advertising, tracking, or profiling cookies of any kind.

4. Managing Your Cookie Preferences

You can change your cookie preferences at any time using the cookie settings button at the bottom of any page, or by clicking below:

You can also clear all stored data by clearing your browser's localStorage and cookies via your browser settings. Note that clearing your authentication token will log you out.

5. Browser Controls

Most browsers allow you to refuse or delete cookies. Instructions for common browsers:

6. Changes to This Policy

We may update this Cookie Policy as our practices or technology changes. The "Last updated" date at the top of this page will reflect any changes. Continued use of the platform after changes means you accept the updated policy.

7. Contact

For questions about our cookie practices, email us at shelviq1@gmail.com.

For broader privacy questions, see our Privacy Policy.